Bitcoin Control Center bugs and feature requests:GitHub Issues
Security issues: report privately. See SECURITY.md.
A partner’s request: contact the partner first. Their support email is in the request email.
What to include
The product: Prove or Bitcoin Control Center.
Prove: your account email, and the Claim ID if it’s about a claim.
Control Center: your platform (Mac, Windows, or StartOS) and app version.
What you did, what you expected, and what happened.
The exact error message, or a screenshot with balances and addresses hidden.
Never share your seed phrase, private keys, API keys, xpubs, sign-in codes, or Control Center’s data folder. Support will never ask.
Find your app version
This applies to Bitcoin Control Center. The version isn’t shown inside the app yet.
Platform
Where
Mac
In Finder, open Applications. Select Bitcoin Control Center. Choose File → Get Info.
Windows
Settings → Apps → Installed apps. Find Bitcoin Control Center.
StartOS
Open the Bitcoin Control Center service. The version is on its page.
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