The basics
Is it free?
Is it free?
Yes. It is open source under Apache 2.0.
Can it spend my Bitcoin?
Can it spend my Bitcoin?
No. It is watch-only. It never has your private keys or seed phrase. It refuses any wallet import that includes a private key.
Do I need a Hoseki account?
Do I need a Hoseki account?
No.
Can Hoseki see my data?
Can Hoseki see my data?
No. Your data stays on your device. See Privacy and security.
Do I need my own node?
Do I need my own node?
No. You need an Electrum server. On desktop, the introduction lets you keep Blockstream’s public server or connect your own. Your own is best for privacy.
Does it work on Intel Macs or Linux desktops?
Does it work on Intel Macs or Linux desktops?
Not yet. Use an Apple Silicon Mac, Windows x64, or StartOS. Umbrel is coming soon.
Where do I install it on StartOS?
Where do I install it on StartOS?
From the Start9 Community Registry in the StartOS Marketplace. See Install on StartOS.
Can I track a wallet without verifying it?
Can I track a wallet without verifying it?
Yes. Select Add Account → Track Balance, ETF, or xpub → xpub or Descriptor. The wallet shows as Unverified. It counts in your totals but not on statements. See Track a wallet.
Does it work with Bitkey?
Does it work with Bitkey?
Yes, as an Unverified account. Bitkey can’t sign a message to prove ownership, so it stays off statements. See Bitkey.
Can I use it on my phone?
Can I use it on my phone?
There is no mobile app. On StartOS, you can open the web interface in a phone browser. Hardware wallets need a computer.
How do I get help?
How do I get help?
Select the question-mark Help icon at the top of any page. It sits next to Lock and Settings, and opens this Help Center.
Accounts
Which wallets and exchanges work?
Which wallets and exchanges work?
Ledger, Trezor, COLDCARD, Keystone, multisig, and any wallet by xpub or descriptor. Coinbase, Kraken, Robinhood, and Strike. Plus manual Bitcoin and ETFs. See How accounts work.
What's the difference between pending and verified?
What's the difference between pending and verified?
Both are tracked. Verified wallets have proven control by signing a message, so they can go on statements. See Verify ownership.
Does signing a message cost anything or move funds?
Does signing a message cost anything or move funds?
No. It’s not a transaction. Nothing is broadcast.
Can I track testnet?
Can I track testnet?
Not in the packaged apps. They are mainnet only.
Can I track other coins?
Can I track other coins?
No. Control Center is Bitcoin only.
Numbers and statements
Does it track cost basis or gains?
Does it track cost basis or gains?
No. It tracks how much Bitcoin you hold over time. USD figures use today’s price. See Home and Portfolio.
Can I see balances in another currency?
Can I see balances in another currency?
Home and Portfolio show USD. Statements can use USD, CAD, GBP, or EUR.
Can I use a statement for taxes?
Can I use a statement for taxes?
A statement shows your Bitcoin balances and transactions for a period. It is not tax advice or a tax form. Ask your tax professional what they need.
Why aren't my exchanges on my statement?
Why aren't my exchanges on my statement?
Statements cover self-custody wallets you’ve verified. Your exchange can provide its own statement.
Data
What if I lose my computer?
What if I lose my computer?
Your coins are safe. Restore from a backup, or re-add your accounts.
Does it record history when it's closed?
Does it record history when it's closed?
No. It records balances about every 15 minutes while running. Wallet history is rebuilt from the blockchain when needed.
Is there dark mode?
Is there dark mode?
Not yet.